Important note: if you received a notification to say you cannot authorise the uninstall, please contact your practice manager or IT support. You may need administrator privileges to make changes to the application on your computer.

Step 1: Search for Add/ Remove Programs in the Windows Start menu and click Open.

Step 2: Choose Apps & Features from the left-hand menu and type Nye into the search bar to find the old version of the application.

Step 3: Click on the NyeHealth 2.1.1 or 2.5.0 search result and choose Uninstall.

Step 4: Approve the Administrator permissions prompt if one is shown and click Yes on the uninstaller prompt.

If everything has gone to plan then you will see the below confirmation message once uninstall is complete.

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