Nye Phone web and the Nye Phone desktop toolbar doesn't work when you're using a VPN or remote desktop service to connect to your practice from home. But never fear - you can still use Nye!
You need an internet-enabled smartphone, tablet, or laptop and a stable internet or mobile data connection. From there:
Open weare.nye.health using Safari for iOS devices or Chrome for Android devices.
Log in using your Nye account email address and password
Confirm your audio and visual preferences
Type in your patient's telephone number on the call page
Click Call, Video or Invite to Video
One thing you won't need is the Nye Health app. It is for patients only and enables them to receive video calls from a clinician.
Blythe Wilkinson, a former GP Partner and a member of our team, has written about some top tips which will help you get set up to work from home: