Patients are asked to do a one time download of the Nye Health app from the App Store or Play Store for their first video call. The 5 minutes set up removes the need for waiting rooms and individual SMS messages with links.

Important Note: Patients are not required to download the Nye Health app for telephone calls.

If your patient already has the app, when you type in their number, the video calling option will show as available.

If they do not already have the app downloaded, you are prompted to invite the patient to Nye.

When you click to invite your patient, your patient will receive an SMS text message with instructions on how to download the app.

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