Use the Nye Phone to make telephone and video calls

What to expect when making a telephone or video call

11 articles in this collection
Written by Lucy Edwards and Clare Woods

Call your patient or citizen with the Nye Phone

How to video 🎥 call a patient or citizen

Written by Clare Woods
Updated over a week ago

How to make a telephone ☎️ call on Nye Phone Web

Written by Clare Woods
Updated over a week ago

I'm unsure why I have to invite a patient to download the Nye Health app

Written by Clare Woods
Updated over a week ago

I want to let my patient know I am trying to video call them

You can now send SMS nudges to patients, to let them know you're trying to reach them

Written by Clare Woods
Updated over a week ago

Tackle any issues you may experience

I've been told my microphone or camera can't be found.

Written by Lucy Edwards
Updated over a week ago

I tried to video call my patient and they said the Nye Health app didn't ring

Written by Lucy Edwards
Updated over a week ago

I want to keep track of my patient notes in Nye

Written by Lucy Edwards
Updated over a week ago

I've been told my network connection isn't working

Written by Lucy Edwards
Updated over a week ago

I'm unable to call my patients using the Nye Health app downloaded from the App Store/Google Play Store

Written by Clare Woods
Updated over a week ago

I can't hear my patient or they can't hear me when I call them

Written by Lucy Edwards
Updated over a week ago

I found the call quality was intermittent or there was a delay in the audio

Written by Clare Woods
Updated over a week ago