Use the Nye Phone to make telephone and video calls

What to expect when making a telephone or video call

10 articles in this collection
Written by Lucy Edwards and Clare Woods

Call your patient or citizen with the Nye Phone

How to make a video 🎥 call

Written by Clare Woods
Updated over a week ago

How to make a telephone ☎️ call on Nye Phone Web

Written by Clare Woods
Updated over a week ago

I'm unsure why I have to invite people to download the Nye Health app

Written by Clare Woods
Updated over a week ago

I want to let someone know I am trying to video call them

You can now send SMS nudges, to let someone know you're trying to reach them

Written by Clare Woods
Updated over a week ago

Tackle any issues you may experience

I've been told my microphone or camera can't be found.

Written by Lucy Edwards
Updated over a week ago

I tried to video call someone and they said the Nye Health app didn't ring

Written by Lucy Edwards
Updated over a week ago

I've been told my network connection isn't working

Written by Lucy Edwards
Updated over a week ago

I'm unable to call someone using the Nye Health app downloaded from the App Store/Google Play Store

Written by Clare Woods
Updated over a week ago

I'm calling someone but we can't hear each other

Written by Lucy Edwards
Updated over a week ago

I found the call quality was intermittent or there was a delay in the audio

Written by Clare Woods
Updated over a week ago