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Use the Nye Phone to make telephone and video calls

Use the Nye Phone to make telephone and video calls

What to expect when making a telephone or video call

Lucy Edwards avatar Clare Woods avatar
10 articles in this collection
Written by Lucy Edwards and Clare Woods
Call your patient or citizen with the Nye Phone

How to make a video 🎥 call

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Written by Clare Woods
Updated this week

How to make a telephone ☎️ call on Nye Phone Web

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Written by Clare Woods
Updated this week

I'm unsure why I have to invite people to download the Nye Health app

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Written by Clare Woods
Updated this week

I want to let someone know I am trying to video call them

You can now send SMS nudges, to let someone know you're trying to reach them
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Written by Clare Woods
Updated this week
Tackle any issues you may experience

I've been told my microphone or camera can't be found.

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Written by Lucy Edwards
Updated over a week ago

I tried to video call someone and they said the Nye Health app didn't ring

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Written by Lucy Edwards
Updated this week

I've been told my network connection isn't working

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Written by Lucy Edwards
Updated over a week ago

I'm unable to call someone using the Nye Health app downloaded from the App Store/Google Play Store

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Written by Clare Woods
Updated this week

I'm calling someone but we can't hear each other

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Written by Lucy Edwards
Updated this week

I found the call quality was intermittent or there was a delay in the audio

Clare Woods avatar
Written by Clare Woods
Updated over a week ago